Eventbrite's VP of Customer Service Dana Kilian on how she built the team that fields millions of questions from scratch.
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Alex Rampell, CEO of TrialPay, explains how startups can be strategic about pricing their products so they don't lose out.
Harry's has claimed a large part of the market through beautiful branding. Here, the duo behind it shares their recipe for great campaigns.
Erik Martin was the first community manager wrangling the internet's noisiest forum: Reddit. Along the way, he picked up these lessons.
Robbie Mitchell runs marketing at Knewton like an independent agency within the company and it's working like a charm.
Arielle Jackson has experience crafting marketing campaigns at Google, Facebook and Square. This is her messaging toolbox.
Tamara Steffens specializes in driving user acquisition and has it down to a science. Here, she says what startups must do to gain traction.
Square is used by entrepreneurs everywhere. But how can one company reach such a wide audience? Their PR expert Khobi Brooklyn tells all.