All of our Operations articles

Operations

Cash Runway

Cash runway, sometimes called financial runway, is the amount of time a startup can continue operating before running out of money. It measures how long a company’s cash can support operations given its current spending rate and available resources.

Operations

Net Revenue Retention (NRR)

Net Revenue Retention (NRR) measures how much recurring revenue you retain and expand from existing customers over a set period, usually a year.

Operations

ARR

Annual Recurring Revenue (ARR) is the amount of predictable subscription revenue a company expects to generate in a year.

Starting Up

23 Tactical Company Building Lessons, Learned From Scaling Stripe & Notion

From Stripe to Notion, Cristina Cordova has worked on some of the biggest products in tech. She shares tactical tidbits on what she’s learned about about scaling companies and shaping your career.

Management

The 30 Best Pieces of Advice for Entrepreneurs in 2021

Start the new year off on the right footing with the 30 most impactful insights and ultra-tactical frameworks from every article we published in 2021.

Engineering

“Get Off the Floor” and Other Career Advice from Microsoft, Looker, Reddit & Twitter

Nick Caldwell's resume includes an enviable list of companies — Microsoft, Reddit, Looker and Twitter. He shares his biggest lessons from each for a crash course in finding success across different company cultures, scales & functions.

Podcast

Building an operationally-intensive business and avoiding upside down unit economics  — Thirty Madison’s Steve Gutentag

Today’s episode is with Steve Gutentag, the co-founder and CEO of Thirty Madison, a healthcare company focused on widening access to specialized care for chronic conditions.

Podcast

Treat Operational Debt like Tech Debt — Leah Sutton on Elastic’s Distributed Work Playbook

Today’s episode is with Leah Sutton, SVP of Global HR at Elastic. Leah’s been in the HR space for over 20 years, and now leads everything from HR operations to recruiting and employee engagement for Elastic’s fully-distributed employee base.

Management

Focus on Your First 10 Systems, Not Just Your First 10 Hires — This Chief of Staff Shares His Playbook

As Chief of Staff at HashiCorp, Kevin Fishner focuses on treating the company like a product. Here, he unpacks why the systems side of company building doesn’t get as much attention and digs into the nitty-gritty details of how they set and track progress toward goals.

Management

The Founder's Field Guide for Navigating a Crisis — Advice from Recession-Era Leaders, Investors and CEOs Currently at the Helm

We've tapped First Round partners, recession-era founders and our community of CEOs to put together the most comprehensive guide available about what it takes to lead a startup during this economic crisis. From extending your runway and reducing burn to supporting your team, this guide tackles the t

Management

Struggling to Thrive as a Large Team Working Remotely? This Exec Has the Field Guide You Need

Maggie Leung built out the 80-person fully remote content team that's helped NerdWallet stand out. Here are her tips for executives who are now tasked with leading large teams working remotely for the first time.

Management

What Sweetgreen Can Teach Startups About Scaling Intimacy

Co-founder Nathaniel Ru draws on his experience scaling Sweetgreen to offer startups a clearer window into how rapidly growing companies can stay connected with customers, partners and employees.