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The Do’s and Don’ts of Rapid Scaling for Startups
Management

The Do’s and Don’ts of Rapid Scaling for Startups

Stanford Business and Engineering Professor Bob Sutton shares the tactics startups can use to grow fast without fatally breaking.

The Best PR Advice You’ve Never Heard - from Facebook’s Head of Tech Communications
PR & Marketing

The Best PR Advice You’ve Never Heard - from Facebook’s Head of Tech Communications

Caryn Marooney, Head of Technology Communications for Facebook, shares the PR secrets that help companies get great press.

70% of Time Could Be Used Better - How the Best CEOs Get the Most Out of Every Day
Management

70% of Time Could Be Used Better - How the Best CEOs Get the Most Out of Every Day

First Round Partner Bill Trenchard on how the best CEOs in tech get the most out of their time.

Facebook VP of Engineering on Solving Hard Things Early
Management

Facebook VP of Engineering on Solving Hard Things Early

Cory Ondrejka, former director of mobile engineering at Facebook, on how to tackle hard things early so you don't run into trouble later.

Eventbrite's Playbook for Building Amazing Customer Service from Scratch
PR & Marketing

Eventbrite's Playbook for Building Amazing Customer Service from Scratch

Eventbrite's VP of Customer Service Dana Kilian on how she built the team that fields millions of questions from scratch.

Flying Lessons
Management

Flying Lessons

Angus Davis, founder and CEO of Swipely, on the lessons he learned from flying that now apply to entrepreneurism.

Stop Dancing Around Criticism and Put It to Use with These Tips from Airbnb's Head of Experience Design
Design

Stop Dancing Around Criticism and Put It to Use with These Tips from Airbnb's Head of Experience Design

Katie Dill, Airbnb's Head of Experience Design, on how to critique your colleagues' work the right way to move things forward.

Here’s Why You’re Not Hiring the Best and the Brightest
People & Culture

Here’s Why You’re Not Hiring the Best and the Brightest

Jeff Atwood, Founder of Discourse, Stack Exchange and Coding Horror, shares his secrets for garnering the best talent in tech.

When You're at the Crossroads of Should and Must
Management

When You're at the Crossroads of Should and Must

This is a pep talk for anyone who’s chosen Should far too long and feels like it’s about time they give Must a shot.

Hyper-Growth Done Right - Lessons From the Man Who Scaled Engineering at Dropbox and Facebook
Management

Hyper-Growth Done Right - Lessons From the Man Who Scaled Engineering at Dropbox and Facebook

Aditya Agarwal, VP of Engineering at Dropbox, talks about how he was able to scale their engineering team while maintaining productivity.

80% of Your Culture is Your Founder
Management

80% of Your Culture is Your Founder

Molly Graham joined Facebook at 400 employees and helped turn a culture of chaos into a streamlined organization. Here's how she did it.

This Advice From IDEO's Nicole Kahn Will Transform the Way You Give Presentations
PR & Marketing

This Advice From IDEO's Nicole Kahn Will Transform the Way You Give Presentations

IDEO's Nicole Kahn shares insider tips on how to give killer presentations to any audience for winning results.

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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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