Product

Why Chefs and Soldiers Make the Best Product Managers

Eaze CEO Jim Patterson has a theory that military and kitchen experience are solid indicators of great PMs. Here's why and what startups can look for to hire better.

Management

Pivot Survival Tactics from Kabam's 3 Near-Death Triumphs

Kabam executed three tough about-faces to eventually sell for $800M. CEO Kevin Chou shares the keys that made this possible.

Management

From Burning Millions to Turning Profitable in Seven Months — How HotelTonight Did It

HotelTonight went from a monthly burn of $2.5 million to profitability — in just over two quarters. Now a year since that milestone, CEO and Co-founder Sam Shank shares the tactics and lessons that helped the company execute the impressive turnaround.

People & Culture

Fighting Factions: How Startups Can Scale Without Mutiny

Between them, eero's David Loftesness and BCG Digital Ventures' Alexander Grosse have held engineering leadership roles at Twitter, SoundCloud, Amazon/A9, issuu and Nokia. Throughout their careers, they’ve noted a silent force that can be particularly damaging to a fast-growing company: factions.

Product

I’m Sorry, But Those Are Vanity Metrics

After three decades of leading data teams at companies like LiveOps, Netscape and ReadyForce, Looker founder and CTO Lloyd Tabb's biggest learning isn’t what you would expect — or want to hear: You’re measuring the wrong metrics. We all are.

Starting Up

PlanGrid's Playbook for Startups to Crack Big, Established Industries

PlanGrid is changing the way the construction industry has operated for years. CEO Tracy Young describes the scrappy strategy that made them a catalyst.

PR & Marketing

Credit Karma's CEO Built a Sexy Brand in an Unsexy Category with No PR Firm and a Tiny Budget — Here's How

Kenneth Lin was determined to make Credit Karma a compelling brand in a boring industry, but he had to be scrappy about it too.

People & Culture

eBay’s First Chief Diversity Officer on Humanizing Diversity and Inclusion

Damien Hooper-Campbell is on a mission to generate more authentic, effective conversations about diversity and inclusion. Here's how you can join him.

Management

Lessons in Tenacity from the Co-Founder of Foursquare

Foursquare co-founder Dennis Crowley has been doggedly pursuing an idea for over a decade across a few startups. Here, he shares the different types of tenacity it takes to turn a new concept into a notable company.

Management

Warning: This Is Not Your Grandfather’s Talent Planning

So you've heard of radical candor by now, right? That's just one of many tools you'll need to be a better boss, according to Candor, Inc. co-founder Kim Scott. You also must master the different modes of performance on your team — especially for your top people. Here's why.

Management

Why You Need Two Chiefs in the Executive Office

Influitive CEO Mark Organ explains how a chief of staff can power up a CEO to superhuman status. Here, he details a roadmap to hiring and training for this critical role.

People & Culture

How Chewse Operationalized Transparency — Starting With Salaries

Chewse CEO Tracy Lawrence shares how she's made open salaries work at her startup — and how it has transformed it. She runs through tactics and rubrics that help intangibles such as transparency and openness feel real to employees.