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The IC’s Guide to Driving Career Conversations — 25 Tips for Purposeful Career Planning
People & Culture

The IC’s Guide to Driving Career Conversations — 25 Tips for Purposeful Career Planning

Top startup leaders and operators share a tactical manual with 25 tips for direct reports to take charge of career conversations with their managers.
A Founder’s Step-by-Step Guide to Getting Your First 1,000 Community Members
PR & Marketing

A Founder’s Step-by-Step Guide to Getting Your First 1,000 Community Members

Pivots, MVPs and Community: How Joseph Quan, Founder & CEO of Knoetic, got his startup back on track by making community his wedge. He shares his hard-won wisdom and his six-step guide for building a community like a product.
The Best Leaders are Feedback Magnets — Here’s How to Become One
Management

The Best Leaders are Feedback Magnets — Here’s How to Become One

Drawing from her career at PayPal, Intercom, GetYourGuide, and now as founder/CEO of Ascend (an online leadership program that empowers women) Shivani Berry shares her playbook for attracting more feedback.
Finding Language/Market Fit: How to Make Customers Feel Like You’ve Read Their Minds
Starting Up

Finding Language/Market Fit: How to Make Customers Feel Like You’ve Read Their Minds

After more than a decade of running B2B growth teams at PayPal and investing at 500 Startups, Matt Lerner now spends his days helping early-stage startups with growth. He's seen firsthand how changes in a handful of words can yield jaw-dropping differences in conversion.
The Feedback Founders Need to Hear — How to Grow Yourself To Grow The Company
Management

The Feedback Founders Need to Hear — How to Grow Yourself To Grow The Company

After 20 years of executive coaching, Alisa Cohn shares advice for getting better at self-reflection, collecting feedback, and changing behavior.
The Playbook This Startup Used to Get Their Founders on 100+ Podcasts in 6 Months
PR & Marketing

The Playbook This Startup Used to Get Their Founders on 100+ Podcasts in 6 Months

When it comes to turbocharging brand awareness for your startup, think podcast Interviews over ads. Tom Griffin, Head of Partnerships at Levels makes the case for why you should do a podcast tour for your startup, with a step-by-step guide for getting it right.
The Playbook for Hiring the Right Marketer at the Right Time for Your Startup
PR & Marketing

The Playbook for Hiring the Right Marketer at the Right Time for Your Startup

Should you hire a brand, product or growth marketer, and how do you know when you've found the right candidate? Maya Spivak, former marketing leader at Segment and Wealthfront, unpacks her frameworks for identifying the type of marketer your startup needs, interviewing and closing candidates.
The Ultimate Guide to Running Executive Meetings — 25 Tips from Top Startup Leaders
Management

The Ultimate Guide to Running Executive Meetings — 25 Tips from Top Startup Leaders

Learn 25 tips from top leaders to run effective leadership meetings. From getting started with an executive team to crafting the agenda and tracking success.
The Minimum Viable Testing Process for Evaluating Startup Ideas
Starting Up

The Minimum Viable Testing Process for Evaluating Startup Ideas

The traditional approach is to do some customer research, throw an MVP out there as fast as possible, and hope it hits. After being early at three startups that achieved over $1M in run-rate in their first six months of going live, Gagan Biyani has landed on an approach that’s quite different.
Advice for the Pre-Product/Market Fit Days — This Founder’s Playbook for Pivoting with Purpose
Starting Up

Advice for the Pre-Product/Market Fit Days — This Founder’s Playbook for Pivoting with Purpose

CEO Tara Viswanathan shares her biggest lessons from the early years of building Rupa Health — including how to pivot your way into the right product and build the winning team.
20 Underrated Qualities to Look for in Candidates — And 50+ Interview Questions to Suss Them Out
People & Culture

20 Underrated Qualities to Look for in Candidates — And 50+ Interview Questions to Suss Them Out

We've rounded up a curated set of attributes you may be overlooking in your hiring process — and the interview questions you can use to surface them.
A UX Research Crash Course for Founders — Customer Discovery Tips from Zoom, Zapier & Dropbox
Starting Up

A UX Research Crash Course for Founders — Customer Discovery Tips from Zoom, Zapier & Dropbox

Zoom’s Jane Davis answers all of your tricky customer development questions, creating a highly tactical guide for founders flying solo on UX research as they explore startup ideas, validate concepts, iterate on prototypes, and troubleshoot common product problems.
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For the founder's notepad:
"If you personally want to grow as fast as your company, you have to give away your job every couple months." – Molly Graham
“Asking ‘Why can't this be done sooner?’ methodically, reliably and habitually can have a profound impact on the speed of your organization.” – Dave Girouard
“End every meeting or conversation with the feeling and optimism you’d like to have at the start of your next conversation with the person.” – Chris Fralic
“Focus is doing things with a clear intention. It doesn’t mean you charge single-minded toward a goal. It means you pay rapt and incremental attention to how you need to turn the rudder on a project.” – Fidji Simo
“It’s essential to grow with the company — rather than having the company grow around you.” – Cristina Cordova 
“You have to be impatient with shipping, but patient with your career.” – James Everingham
“‘I trust you, make the call’ might be the six most powerful words you can hear from a manager.” – Sean Twersky
“Your job as a CEO is to build fire departments, not put out fires.” – Sam Corcos 
“Can you say with confidence that each report would want to be on your team again? If you aren’t sure that the answer is yes, it’s probably no — much like how if you have to ask, ‘Am I in love?’ you’re probably not.” – Julie Zhuo 
“People can get addicted to yak shaving. An effective engineering generalist knows when to move on. Pay attention to whether they used their time wisely, not just the results.” – Mike Krieger 
“It sounds so simple to say that bosses need to tell employees when they're screwing up. But it very rarely happens.” – Kim Scott
“You’ll know you understand the customer problem enough when you can predict 75% of what a customer tells you. Keep having these conversations until three-quarters of it is stuff you already know.” – Christina Cacioppo
“I have a rule: no company swag until the business has at least $250K of revenue or 250k users. Until then, you don’t get to “feel” the benefits of having started a company.” – Gagan Biyani
“The business model ends up becoming the business. It’s equally important as the market you’re going after and the product that you build.” – Jay Simons 
“If speed is the yin, the yang is prioritization. You can’t be fast if you don’t know what’s important.” – Jaleh Rezaei
“If you treat your connections as a kind of personal ATM you use for frequent withdrawals, you’ll quickly be disappointed (and overdrawn).” – Karen Wickre 
“Delighting the customer always yields better returns than countering or copying a competitor. It’s just a lot harder to do.” – Andy Rachleff 
“When you’re a founder, every moment you’re not writing code or getting users, you need to be making a conscious choice: Is whatever you’re doing worth your time?” – Alexis Ohanian
“‘Why would a customer not want this?’ is often a far more interesting question than why they would.” – Rick Song
“When you leave the planning process wondering if you put too many resources behind a single bet, that’s the bet that ends up succeeding. Bold ideas need bold resourcing.” – Lenny Rachitsky and Nels Gilbreth
“Treat customer development as a one-on-one with a direct report — you just want to ask the hard questions.” – Ryan Glasgow
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